Social media analytics is the practice of gathering data from social media websites and analyzing that data using social media analytics tools to make business decisions.
The better information you have the better decisions you can make to propel your business to the next level. User, business and marketing analytics are the numbers we need to make sure we are maximizing out ROI in effort and focus.
We understand not only how to gather the right data but how to correctly analyse and use that data to better invest time, funds and resources.
The first step in a data intelligence initiative is to determine which business goals the data that is gathered and analyzed will benefit. Typical objectives include increasing revenues, reducing customer service costs, getting feedback on products and services, and improving public opinion of a particular product or business division.
Once the business goals have been identified, we work together to define key performance indicators (KPIs) to objectively evaluate the business analytics data.
We work hand in hand to mine and maximize this key resource. Lets work together and propel your business to the next level!
